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This is an excerpt from a member-only article. To read the article in its entirety, please login or subscribe.

DNV surveyors have workplace violence on their radar

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July 22, 2021

by A.J. Plunkett (aplunkett@decisionhealth.com)

When developing a workplace violence prevention program, look at your patient population, your physical security—including entryways, drug storage, and parking areas—and how well you’re educating your staff on what to do in a hostile situation.

Those are just some of the questions DNV Healthcare surveyors will be asking when they show up at your facility. And if they don’t like the answers, expect them to ask your bosses, warns Kelly Proctor, CHFM, CHSP, CHOP, director of operations for DNV Healthcare.

A bill has been introduced in Congress requiring OSHA to issue standards for the prevention of workplace violence in the healthcare sector, and the agency is already at work on a proposed rule.

When developing a workplace violence prevention program, look at your patient population, your physical security—including entryways, drug storage, and parking areas—and how well you’re educating your staff on what to do in a hostile situation.



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