Creating an environment that is friendly and secure (March 2011 issue)

The primary concern for hospital security is the safety of everyone in the healthcare environment, from patients and visitors to employees.

But there is also a balancing act. Patients and visitors expect a friendly and welcoming environment when they walk into a healthcare facility. Hospital administrators and designers go to great lengths to make hospitals warm and comfortable.

Download the PDF for tips on how to combine safety and customer service.